What is the primary role of collection system operators?

The primary role of collection system operators focuses on the crucial aspects of monitoring, maintaining, and repairing the sewer system. This involves ensuring that the infrastructure for transporting wastewater functions effectively and efficiently, which is vital for public health and environmental protection. Operators are tasked with regular inspections, routine maintenance, and addressing any issues that arise within the system to prevent backups and overflow, thereby safeguarding the community and ecosystem.

While designing sewer systems is an important activity, it typically falls within the realm of engineers and planners, rather than operators. Managing wastewater treatment plants is another specialized role that does not align with the primary function of collection system operators. Additionally, handling customer complaints may occur within a broader utility management context, yet it is not the main focus of collection system operators, who are more engaged with the physical aspects of the sewer infrastructure.